Healthtrax members enjoy access to group fitness, personal training, nutrition solutions, physical therapy, aquatics centers, basketball and racquetball courts, Olympic-style lifting areas, hydromassage and so much more.

With hundreds of employees across more than a dozen locations, Healthtrax needed to find a training partner that would allow them to provide efficient and consistent training to their widespread staff.

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Since making the switch to SafetySkills in 2020, Healthtrax has enjoyed how easy and straightforward the platform is to use, while at the same time offering their users high-quality training content.

Healthtrax Service Coordinator Jennifer Impronto noted how much easier the behind-the-scenes aspects of employee training are now, including the ability to easily set up one or more new employees, resending forgotten login information and even determining who has — and has not — completed their assigned training.

Additionally, Healthtrax employees find the SafetySkills platform easier to navigate and the training courses more user friendly than their previous provider.

Upon partnering with SafetySkills, the Healthtrax Director of Safety, Michael Smith, was able to review the full SafetySkills course catalog and select what he felt should be requirements for all new Healthtrax employees. 

Impronto explained he was very happy with the number and range of options he was able to choose from, and they continue to assign the Slips/Trips/Falls in Retail Sales, Bloodborne Pathogens and Globally Harmonized System courses to every new hire.

Another benefit of making the switch to SafetySkills has been the variety of languages offered within the training courses. With a number of non-English speaking employees, Healthtrax knew it was important to be able to provide the same experience to all employees so matter what language they felt most comfortable training in.

In an industry where the safety of the client is imperative, ensuring you can properly train your employees is an absolute necessity. SafetySkills has been able to provide Healthtrax with a convenient and consistent way to train existing and new employees no matter their location.

By partnering with SafetySkills, Healthtrax can feel confident that every employee is on the same page with safety training. Additionally, knowing they can adjust their selected training courses at any time gives them peace of mind in a space where health and safety truly are the sole focus.

Looking for competency-based, compliant and engaging online safety training content?

In 2020, nearly one quarter of the U.S. workforce was made up of non-White individuals, while slightly less than half of the total working population were women. In 2021, the labor force also saw an increase in the portion of workers with a disability, rising from 3.8% in 2020 to 4.1% the following year.

While the actual makeup of the workforce is evolving, it makes sense that what employees look for in a workplace is evolving as well. In fact, 76% of respondents to a recent study by Glassdoor noted a diverse workforce as an important factor in their job search, with 1 in 3 stating they would not even apply with a company that lacks diversity.

It is obvious that if you are not focusing on diversity and inclusion within your current workforce, it will be hard to grow in the future. Keep reading to learn more about what DEI means and how these important issues can benefit your organization.

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Defining the Terms

Before we dig into why diversity, equity and inclusion are important to incorporate into any workplace, let’s quickly look at what each of these truly mean. While they often — including here — are grouped together for practical purposes, they of course each have their own definition.

Of these three terms, diversity is likely the most straightforward and the one people can most easily identify. A workplace is considered diverse when there are employees representing a variety of characteristics, including age, ethnicity, physical or mental ability, political affiliation, religion, gender identity, sexual orientation, socioeconomic background and many others.

Equity refers to fairness regarding individual needs related to different demographics. On the other hand, equality occurs when everyone is given the same opportunities. This may seem like a good strategy, but not all employees come from the same starting point, meaning companies should focus on equity rather than equality, where the focus is on equal outcomes, not necessarily equal treatment.

Inclusion occurs when every employee feels valued and, importantly, feels they can add value. Oftentimes, inclusion can be considered an overarching idea that includes both diversity and equity. This is true, but remember that if you create an inclusive workplace, it does not automatically mean there are no inequalities.

It is crucial you consider these pieces as separate, and equally important, areas of focus. One or two of them will certainly help move your workplace toward being a more welcoming and opportunistic place. However, incorporating all three into your business shows both your employees and your customers that you are committed to creating a truly safe, hospitable and effective work environment.

6 Benefits of Diversity, Equity and Inclusion in the Workplace

While these are separate ideas, the goal should be to incorporate all three into your organization. When you address diversity, equity and inclusion together, you can be certain you are covering all your bases and will gain more than you would by just focusing on one issue.

Opens a wider candidate pool

Let’s look at just one aspect of diversity: race. Out of 76 million baby boomers in the United States, 72% are white. On the other hand, only 56% of the roughly 87 million millennials are white. Unsurprisingly, similar trends exist in numerous other characteristics of diversity. 

It is easy to see how being overly picky about traits that don’t affect talent or work ethic will significantly decrease the number of people you can even consider. If you are not setting out to embrace diversity in your organization, you are going to miss out on many future candidates. Embracing diversity and striving for inclusion are key to finding good hires.

Decreases employee turnover

Despite what many managers and executives may want to believe, employees often leave a job because of internal company issues. Purdue University, consistently one of the top colleges in the country, understands and explains that creating an environment where people feel wanted and appreciated can help cut down on employee turnover. 

Decreased turnover, of course, helps the company overall because they don’t have to worry about the time and expenses required to find, hire and train new employees. Additionally, employee turnover often breeds more turnover, as even the employees who seem content will notice people leaving, which can cause them to rethink their own situation. Employee turnover is a dangerous cycle for any company to become involved with.

Offers new perspectives

It may seem obvious to say, but increasing the diversity within your workforce will help your organization in coming up with new, different and — of course ideally — better ideas, from individual projects to overarching business strategies. 

Different perspectives can also aid in boosting problem solving and productivity. A recent study found that inclusive groups in the workplace make better decisions 87% of the time, and make those decisions twice as fast with half the normal amount of meetings. Clearly there is something to be said for bringing in differing viewpoints.

Demonstrates a higher rate of innovation

Beyond simply welcoming employees with different perspectives, exposure to such variety also encourages creativity. When you have a group of people from similar backgrounds, everything from their thought patterns to life experiences to problem-solving skills are likely to be similar as well.

On the other hand, when you put together a group of people who see the same thing in different ways, you are more likely to get fresh, new, and creative ideas. New circumstances are known to spark fresh ideas. According to HR expert Josh Bersin, companies who are highly inclusive are 1.7 times more likely to be innovation leaders.

Boosts employee morale

It should seem fairly obvious that when people feel welcomed and appreciated in their place of employment, they are much more likely to work hard to see themselves and their teammates — and, by extension, their company — succeed.

And just like how employee turnover often breeds more turnover, positive employee morale tends to breed better morale. A positive working environment helps people feel valued and engaged, leading to happy employees promoting a positive company culture and creating happy employees. When you demonstrate that every employee, no matter their background or identity, is included

Increases company profits

Perhaps unsurprisingly, there have been numerous studies showing that inclusive teams perform better, which results in increased profits. However, the benefits don’t stop at having a diverse workforce. A study from global management consulting firm McKinsey & Company found that U.S. companies with diverse executive boards have a 95% higher return on equity than those with homogenous executive boards. 

Similar to what we noted above about innovation, having a workforce — or even management or boards of directors — that introduces and encourages different viewpoints is clearly good for business.

A DEI Wrap-up

As an employer, it should be clear by now why incorporating diversity, equity and inclusion into your workforce, from top to bottom, needs to be a priority. When your employees feel valued for what their unique experiences can bring to the table, they are much more likely to work hard and encourage others to do the same.

At the same time, when you are seeking out services or vendor relations from other companies, you should try to find like-minded businesses that demonstrate diversity, equity and inclusion within their own organizations. Many of the largest companies in the world now include DEI information on their websites and it doesn’t hurt to find out if a potential business partner does the same.

Contact SafetySkills today to learn more about how creating, welcoming and encouraging a diverse workforce, including everything from non-native speakers to workers with any of a range of disabilities, can help your business succeed in both a corporate sense and on a more real, human level.

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Roughly 2.2 million U.S. workers are exposed to hazardous noise levels on the job each year. Astoundingly, more than half of these workers — 53%, actually — report not wearing hearing protection. 

Hearing loss tends to occur slowly over time, and workers may not realize they’re suffering hearing loss until it’s too late. It is important for workers and their employers to know what kinds of controls and hearing protectors are needed to safeguard everyone’s hearing.

And while our focus is of course going to be on occupational hearing protection, it is important to remember that noise hazards can occur in our everyday lives, so much of this information can be applied outside of jobsite situations as well.

Hearing Protection Regulations

OSHA requires a hearing conservation program when noise exposure is at or above 85 decibels averaged over 8 working hours — or even less time when the average noise level is higher — and NIOSH says all employees who work in those conditions should wear hearing protectors.

Similar to many other safety standards, the construction industry has its own OSHA standards because of the noise produced by equipment commonly found at construction sites. But no matter what type of environment you find yourself working in, understanding the need for hearing protection is incredibly important. 

Types of hearing protection

Whether or not you currently utilize hearing protection at the jobsite, you are probably familiar with the types of protection you can find. Below are the four general categories that offer different protection and comfort levels.

• Expandable foam plugs
  • This is the most common type of earplugs you will find at the store. They are regularly used in non-working conditions, such as to combat the sound of snoring. Oftentimes, women or people with small ear canals have a hard time getting these plugs to appropriately fit.
• Pre-molded plugs
  • These earplugs come in a wider variety of sizes and shapes, so it is more likely everyone can find a type that fits well, though it may take some trial and error. This style can be re-used because they are more durable than the expandable earplugs.
• Canal caps
  • Instead of extending into the ear like traditional earplugs, this style only covers the entrance to the ear canal. The tips may be pre-molded or formable, but most versions are attached to bands or straps that can be worn over the head or around the neck for convenience.
• Earmuffs 
  • Likely the type most commonly seen on worksites, this type of ear protection blocks out noise by completely covering the ear. You can find some variety, such as low-profile muffs that have smaller ear cups, or types that include noise-canceling technology. It is important to know that people with heavy beards or sideburns, or those who wear glasses, may not find the best noise protection from earmuffs.

Not all types of hearing protection will be right for every employee. Remember the best hearing protector is the one that you find comfortable and convenient and that you will wear every time you are in an environment with hazardous noise.

Understand the Limits of Hearing Protection

One important aspect of any category of personal protective equipment (PPE) is understanding when it needs to be used. Conversely, employers and employees also need to recognize when PPE will not be useful or sufficient.

The National Institute for Occupational Safety and Health leads a national initiative called Prevention through Design (PtD) in order to “prevent or reduce occupational injuries, illnesses, and fatalities through the inclusion of prevention considerations in all designs that impact workers.” Part of PtD is the hierarchy of hazard controls, which is promoted by numerous safety organizations.

The hierarchy of hazard controls consists of elimination, substitution, engineering controls, administrative controls and PPE. Here are examples of how to address hearing protection at every level:

• Elimination and substitution — Removing noisy equipment altogether or using quieter equipment
• Engineering controls — Making design changes to equipment, tools and work areas that remove or shield workers from noise hazards
• Administrative controls — Implementing changes to work procedures and policies to reduce the duration, frequency and severity of noise exposure
• Personal protective equipment (PPE) — Offering hearing protection that reduces the amount of noise that enters workers’ ears and protects hair cells inside ears

Keep in mind that, within the hierarchy of hazard controls, PPE is the least effective means of controlling hazards. However, it is often much easier to implement PPE and various types can be easily utilized in a number of workplace scenarios.

Noise Monitoring

Worksites with sustained average noise exposures of 85 decibels may need to perform noise monitoring, conducted by a competent professional. Noise monitoring can be done in two ways: Area sampling is used for employees who stay in one area to perform their job, while personal sampling is used when employees must move from place to place to perform work duties. These two sampling methods can be performed on their own or in tandem.

There are two types of meters that measure sound. Sound level meters measure noise only when it happens, while noise dosimeters measure sound throughout the workday to calculate the average noise level. Noise dosimeters are small and can easily be attached to employees’ clothes.

Your company may also be required to perform audiograms to determine workers’ abilities to hear sounds at different levels or pitches. Employees who are assigned to work in hazardous noise areas should have an audiogram performed when they begin their employment and once every following year to track potential changes in their hearing. If employees are exposed to hazardous noise levels at any point, they should receive an audiogram within six months of their first exposure.

Conclusion

Employees are often subject to a wide variety of hazards on the jobsite but hearing loss might not be the first one that comes to mind. If employees are aware of occupational noise hazards, they will have an easier time preserving their hearing now and in the future.

SafetySkills offers a hearing conservation course that can help both employers and employees understand the noise hazards they may encounter while on the job and learn about how they can protect themselves against those hazards.

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Emergencies are unforeseen situations that present an immediate threat to life, health, property or the environment. Emergencies can happen without warning in any work environment, including offices. The Occupational Safety and Health Administration (OSHA) requires employers with more than 10 employees to have a written emergency action plan, or EAP, for their facilities. 

The primary purpose of an EAP is to organize actions of both employees and employers in workplace emergencies. When employees understand their role within an EAP and all parties have the proper training necessary, severe injuries and facility damage can be mitigated. On the contrary, if your team is underprepared for an emergency incident on the job, there can be confusion, injury and even property damages. Employees must be trained over their responsibilities under the EAP. While offices might not have the same hazards as some other workplaces, emergencies such as fire, injuries and severe weather can still affect them.

When preparing an emergency action plan for your organization, it is important to note that no two EAPs are the same. However, there are some universal components to keep in mind when constructing your EAPs, some of which include:

• Evacuation procedures, escape routes and floor plans
• Reporting and alerting authorities
• Alerting staff of an emergency
• Accounting for people after implementing an EAP
• Policies for updating and maintaining the EAP

Maintaining an updated EAP can be a surefire way to take preventive action and reduce the risk of incidents that occur on the job. Additionally, preparing an EAP is an effective way of maintaining the safety of your employees in any hazardous situation.

Learners who successfully complete this course should be able to recognize employee responsibilities in an emergency action plan, identify components of emergency action plans, and recognize common office emergencies and procedures. While this course addresses OSHA training requirements, there may be a site-specific training component required that must be fulfilled by an employer.

This course is presented in English, Spanish and Japanese.

Interested in SafetySkills course content?

SafetySkills launched the following course titles and course translations in August 2022:

New and Improved Course Titles:

• Nail Gun Safety
• Emergency Action Plans for Office Employees
• Animal Safety (Expansion to add Flea and Tick)
• HIPAA Compliance Training
• Incident Investigation Canada: Aspects of Investigations
• Incident Investigation Canada: Investigation Steps
• Incident Investigation Canada: Roles and Terms
• Sexual Harassment and Discrimination for Managers

New and Improved Translations:

French (Canada)

• Incident Investigation – Canada

Spanish

• Basic First Aid
• Sexual Harassment and Discrimination for Managers

New Microlearning Courses:

• Fire Safety for Hospitality Workers: Alarm Signals
• Fire Safety for Hospitality Workers: Employee Responsibilities
• Fire Safety for Hospitality Workers: Evacuation
• Fire Safety for Hospitality Workers: Fire Protection Systems
• Fire Safety for Hospitality Workers: Portable Fire Extinguishers
• Food Safety for Food Service: Causes of Foodborne Illness
• Food Safety for Food Service: Cleaning and Sanitation
• Food Safety for Food Service: Employee Health and Hygiene
• Food Safety for Food Service: Food Code
• Food Safety for Food Service: Storage and Recordkeeping
• Food Safety for Food Service: Time and Temperature
• Kitchen Equipment Safety: Burns and Scalds
• Kitchen Equipment Safety: Knives and Blades
• Kitchen Equipment Safety: Other Equipment Hazards in Commercial Kitchens
• Kitchen Equipment Safety: Other Hazards
• Kitchen Equipment Safety: Powered Cutting and Mixing Equipment
• Safe Housekeeping in Hospitality: Chemical Hazards
• Safe Housekeeping in Hospitality: Ergonomic Risks
• Safe Housekeeping in Hospitality: Other Hazards
• Safe Housekeeping in Hospitality: Safe Work Practices
• Safe Housekeeping in Hospitality: Slip, Trip and Fall

SafetySkills launched the following course titles and course translations in September 2022:

New and Improved Course Titles:

• Heat Stress in the Workplace

New and Improved Translations:

German

• Back Injury Prevention

French (Europe)

• Back Injury Prevention

Japanese

• Emergency Action Plans for Office Employees

Hindi

• Crane Safety

New Microlearning Courses:

• Crane Safety: Required Crane Inspections (Hindi)
• Crane Safety: Safe Practices (Hindi)

Ready to start your online safety training program with SafetySkills?

October 4, 2022 — HSI, a leader in Environmental, Health and Safety (EHS), compliance, and professional development solutions, announced today it has acquired leading e-learning provider SafetySkills. This acquisition adds to HSI’s growing library of online training content for safety, compliance, and employee development, and HSI’s mission to make the workplace safer and smarter.

SafetySkills brings more than 1,000 courses and over 1,700 customers into the HSI fold. Both HSI and SafetySkills have always had a focus on EHS professionals and the development of employees. In addition to training content, SafetySkills’ recently released EHS system for small- and medium-sized businesses dovetails nicely into HSI’s Donesafe EHS platform to provide actionable solutions for incident management, audits and inspections, checklists, JSAs/JHAs, asset and document management, and more.

“This is a great outcome for the SafetySkills’ customer base, who can now take advantage of the larger suite of safety, compliance, and professional development offerings within the expansive catalog of HSI,” said Trey Greene, CEO of SafetySkills. “HSI’s values and standards for content and customer service are in line with how SafetySkills has done business for years. This will be an exciting partnership.”

SafetySkills offers a training catalog consisting of OSHA, EHS, and HR compliance courses available in more than 30 languages and dialects. Their customers range from small businesses to Fortune 100 companies, with training courses designed for industries from manufacturing to retail to oil and gas, and more. And, like HSI, they have been recognized with multiple industry awards for both their content and software solutions.

“This acquisition helps solidify our approach to helping companies build a better work culture by introducing new content and solutions to further their environmental, health and safety goals,” said Chad Birckelbaw, CEO of HSI. “As businesses grow and evolve, they see the value of the whole-person approach to improving employee engagement which positively impacts the work environment. They are looking for a single-source partner with best-in-class solutions for EHS training and software, mental health and wellness, DEI, technical skills development, and more. Our acquisition of SafetySkills further solidifies HSI’s position as a leader in the market and allows us to provide more value to our clients.”

With this latest investment by Waud Capital Partners, HSI continues to invest in strategic acquisitions that further its mission of making workplaces safer and smarter, empowering employee development, and simplifying business compliance.

About HSI

HSI is a single-source partner for EHS, training, compliance, and professional development solutions. HSI provides integrated e-learning content, training solutions, and cloud-based software designed to enable your business to improve safety, operations, and employee development. Across all industries, HSI helps safety and technical managers, human resources, first responders, and operational leaders train and develop their workforce, keep workers safe, and meet regulatory and operational compliance requirements. HSI is a unique partner that offers a suite of cloud-based software solutions including learning management, safety management, chemical/SDS management, and more, integrated with content and training so businesses can not only monitor and manage multiple workflows in one system, but train employees via one partner. HSI is majority-owned by Waud Capital Partners, a leading growth-oriented private equity firm with total capital commitments of approximately $3 billion. For more information, visit www.hsi.com.

About SafetySkills

SafetySkills is a leading e-learning provider offering an extensive library of OSHA, EHS, and HR compliant courses. Their outcome-based training and EHS management platform allows users to assign interactive compliance training, customize reporting, print completion certificates, complete and send various reports, conduct both preventive and investigative reviews, and much more. With in-house subject matter experts, instructional systems designers, and content developers, the award-winning SafetySkills team has deployed more than 1,000 online safety training titles in multiple languages around the world. Learn more about their complete learning solution at www.safetyskills.com.

While not every team or organization may feel like they are fully prepared to switch to online learning, the process does not have to be as overwhelming as it sounds. Plus, the numerous benefits to you and your workforce should make the decision to transition an easy one.

What digital learning offers

Though different companies across different industries will naturally have their own unique experiences when incorporating online training courseware into their safety programs, here are a few general benefits this type of forward-thinking content provides.

Training in native languages

One powerful benefit of mobile training is the ability to offer important safety and HR topics in a way that works for all employees. A common issue with conventional methods is delivering training courses only in English even if that is not the native language of all trainees. Unsurprisingly, many studies have found limited English proficient (LEP) workers not only understand less of English-language training, but they also do not have the skills to convey their lack of understanding.

Spanish might be the obvious first thought when it comes to multiple language options — especially considering Spanish is spoken by roughly 1 in 7 Americans — but don’t forget things like German, French, Portuguese or even Mandarin.

Regularly updated and compliant

One of the most important aspects of any training course is that the information presented must be current to applicable regulations or laws. With standard in-person training, there will almost certainly be times the material is out of date, whether that is regarding official regulations, industry standards or even simply topical references.

With mobile training, course content can be updated whenever it is deemed necessary, typically either via a manual course update from the provider or simply an automatic content refresh.

Keeps safety in mind

Think about the last time you took a safety training course. It’s likely for the next few days, you were more aware of the hazards mentioned in that particular lesson than before. Toolbox talks, which provide a quick meeting to discuss a certain relevant safety topic, do the same thing as a full training course but can be implemented on a more regular schedule.

A short, engaging toolbox talk is more likely to have a lasting effect on workers. Additionally, a toolbox talk could spark a conversation within management regarding the way something is done. Having a regular “safety chat” creates a new opportunity to see, and review, certain procedures.

Gives employees what they want

While the majority of employees may want on-the-job training, that doesn’t mean they want to spend hours or even days in training sessions. In 2020, the average company provided 55.4 hours of training per employee, up from 42.1 hours in 2019. That may not seem excessive, but it is more than one week of normal working hours. And remember this is the average, meaning many companies will be well over 55 hours.

Online training courses allow the topic in question to be presented in a more efficient manner because employees can access a short training module on their desktop, laptop, phone or tablet when it best fits their schedule and immediately get on with their day.

Looking for more online safety training courses?

You must provide for a changing workforce

Over time, no matter what events are happening in the United States and beyond, the American workforce is always evolving. Generations age out of the workforce, younger employees take over and the way people work changes. But perhaps now more than ever, employers are having to deal with changes in the look and expectation of their employees.

More remote workers than ever before

Before COVID-19 hit the United States in early 2020, nearly half (47%) of employees in the U.S. reported never working from home. At the peak of the pandemic, almost every employee, aside from essential on-site roles, was working remotely. Now, more than two-and-a-half years later, more than 60% of employees still work remotely at least one day per week, and roughly 1 in 6 companies are fully remote.

Of course, there are numerous jobs that simply cannot be done remotely, such as construction, manufacturing, or oil and gas, but an evolving workforce means employers need to find new ways to keep employees safe. Online courseware means training is fully accessible to employees at any location.

And even if a team has resumed fully on-site operations, online training can still be extremely beneficial. Taking training online can save a company time and money, as online training does not require a physical classroom setting or bringing an in-person trainer to the jobsite.

Technology is king

The generation raised on technology and smartphones has now become the largest segment of the workforce, so it makes sense that learning and development techniques have changed accordingly. One of the most significant changes is the increased use — and near requirement — of mobile-optimized content.

The popularity of mobile phones has increased since their technology and accessibility has improved, but ownership has recently become truly universal. According to the Pew Research Center, 93% of Millennials, 90% of Gen Xers and a whopping 98% of Gen Zers, now own a smartphone. The pervasiveness of always-connected mobile devices means learning should be available at all times and accessible from anywhere.

A key part of offering mobile-ready training is that the content must not only be accessible on a mobile device, but it must function just as well as it would on a desktop computer. Think about when you visit a website on your computer versus on your phone. The look, feel and overall usability need to match in order to provide the best experience. The same can be said of learning and development.

Keep it short and sweet

Along with the popularity of smartphones, there has been a corresponding proliferation of social media apps such as Snapchat and Instagram. In the U.S. alone, Snapchat has almost 108 million users while Instagram has an astounding 170 million. Even the relatively new app TikTok has 100 million monthly users in the U.S. All of these platforms, and many others like them, are popular for the short videos users can upload and share.

Because we have become a mobile-first society and have developed an affinity for short interactions, it is necessary for training to be fully engaging from beginning to end. Users are far more likely to stay actively present in a 5-15 minute training video than in a full lecture lasting anywhere from 30 minutes to well over an hour.

Microlearning, the common name for these short learning modules, suits the reality of today’s learners very well. You can find them as short as three minutes, meaning they get directly to the point without any unnecessary “filler” content that may distract from the key information. This also means training can be completed without taking hours out of an employee’s day.

It’s not just about employee safety

Understandably, employers tend to focus only on safety topics when creating a training curriculum, leaving soft skills overlooked because it is believed they don’t directly correlate with company performance or contribute to the bottom line. However, this is an inaccurate assumption. 

A study by researchers at Harvard University, Boston University and the University of Michigan’s Ross School of Business found employees who received training on a variety of soft skills, including communication, time management and problem solving, helped grow productivity by 12%. Almost one year following training, the company’s return on investment was up 256%.

So what soft skills should you be training your employees on? There are a wide variety that can be useful, but here are a few universal soft skills that can help boost individual, team and company-wide performance.

Time management

It likely goes without saying time management is a crucial skill every employee should learn. Perhaps more than any other soft skill, this is one that can most directly affect a company’s bottom line. If workers cannot manage their own time well, they will likely be unproductive and waste the company’s time and resources.

Problem solving

Similar to time management, employees at any level should be able to demonstrate problem-solving skills. The basic tenets of problem solving are being able to assess a situation and find a solution. While some people are inherently good at creative thinking and others excel at critical thinking, problem-solving skills can be cultivated no matter what.

Communication

Strong communication skills are important both on and off the job. Think about all the interactions you have each day, from grabbing a morning coffee to meeting with clients or going out to eat. Speaking, body language and active listening are crucial for these encounters, but don’t forget about electronic communication as well, which is becoming increasingly common, even for formal communication.

Positive attitude

You may consider positivity as relevant only to public-facing employees, such as those in customer service or hospitality roles, but positive attitudes throughout the company help keep employee morale up and create a healthy working environment.

As many employees have taken on fully remote or hybrid roles, these soft skills become even more crucial, not only due to adjusting to new and potentially changing schedules, but also adjusting to less direct managerial oversight. Ensuring your employees have solid time management and communication skills, for example, will be imperative moving forward.

Including both hard skills and soft skills in your company’s training curriculum makes for well-rounded, satisfied employees, which leads to an efficient, productive company.

How to transition to digital learning

Whether you are new to online training, just need a refresher or are looking to improve your virtual training program, here are a few steps that can help you get on the right track toward transitioning to a more digital environment.

Find the best platform for your needs

One of the biggest decisions you will need to make is determining how to manage, deploy and track your training efforts. This is where a learning management system comes in handy. A good LMS will make this transition — and training moving forward — easy for your team. Keep reading to find more specific tips on choosing an LMS.

Assign and deliver the training

With a fully equipped LMS, this step will be simple. Your employees can see what training they need to take, access all the materials from the platform and complete their courses as they can (or by a previously determined due date). 

Track course progress

Of course, you can assign and hand out all the training materials you want, but if your employees are not completing their courses, or are simply clicking through slides to be able to check off training boxes, then your training will not be effective. Make sure you follow up on course completions and, when possible, course failures so you know your employees and your company are safe.

What to look for in a training platform

If your organization decides an online learning management system is the right direction for you, then you need to select the best LMS for your needs. With hundreds of platforms available, there are many different features you should look at to compare and contrast to find your ideal match.

Top-tier content

To be effective, training material must keep the learner’s attention. Illustrating interesting visuals, implementing user-friendly navigation and utilizing relatable scenarios can help keep the training content fun and engaging, which in turn increases knowledge retention.

While training courses need to be engaging, they would be worthless if the content is outdated. Make sure any training content you use is regularly reviewed and updated by the creators to be consistent not only with industry trends but also with changing requirements and regulations.

Flexible pricing models

As with any software, pricing for LMS platforms can be somewhat confusing. Look for a system that not only offers a package that works for your needs but one that is transparent in their pricing and does not carry hidden fees for unneeded extras.

Typically, high-quality learning management systems will offer pricing levels per user, per course, or for course licensing. You may also find additional costs for things like implementation and support, but just be sure you are aware of every service you will be paying for.

Unmatched customer service

One aspect often overlooked — until you need it — is quality customer service. Most, if not all, of us have had an issue we needed resolved and can appreciate the importance of a quick, effective customer service team.

Now, this isn’t something every company will talk about on their website or in their sales pitch. But it may be something you want to ask about. Do they have quick response times? Are agents available at all hours? Will you be added to a long service queue every time you call? This may not be the most important aspect of an LMS, but it just might tip the scales toward one competitor over the other.

Partner with a professional

Taking training online is convenient and can save your company time and money, as online training does not require a physical classroom setting or bringing an in-person trainer to your jobsite. Employees can complete virtual training from anywhere with internet access.

However, remember some in-person training may also be required for certain roles or specific safety regulations. For instance, anyone can take an online forklift safety training course, but until an employee has gotten in a forklift and demonstrated how to safely operate the machinery, they could be considered a liability.

In the end, it simply comes down to what your organization is trying to achieve and what makes sense for your needs. For more than 20 years, SafetySkills has provided award-winning content, a powerful learning management system and unsurpassed customer service. Visit SafetySkills.com today to learn how we can help you comfortably and confidently make the switch to online safety training.

Ready to start your online safety training program with SafetySkills?

An emergency situation can happen anywhere, both on and off the job. These situations can be stressful and unexpected, so it is important that employees are aware of necessary basic first aid procedures in order to keep themselves and those around them safe. Knowing basic first aid can help you save a life. 

According to OSHA, first aid is “emergency care provided for injury or sudden illness before emergency medical treatment is available”. This care can be required and administered in any workplace across industries. Regardless of the situation, it is essential to know how to appropriately respond.

General first aid can cover many topics, from assessing a situation to calling for help. Even though providing basic first aid to someone going through a common or critical injury or emergency situation can be helpful, it is still important to recognize your limitations and only provide first aid in situations where you feel competent and have been appropriately trained.

Common injuries where first aid may be required include cuts, sprains, and nosebleeds. On the other hand, critical emergencies include heart attacks, strokes and seizures. Assessing the situation is the smartest way to gauge the series of events that led to injury and how best to assist the injured person. 

Some of the other steps required in the basic first aid procedures include: 

• Assessing the victim
• Calling for help
• Taking appropriate action based on the state of the injured person

After taking this course, you will learn how to identify the steps for conducting basic first aid. Learners will also be able to recognize the symptoms and procedures for common first aid situations.

This course is presented in English, Spanish, Bosnian, German, Portuguese, Polish, and Mandarin.

Interested in more SafetySkills course content?

SafetySkills launched the following course titles and course translations in July 2022:

Rebuilt Course Titles:

• Basic First Aid
• Basic First Aid: Bleeding Injuries
• Basic First Aid: Breathing Problems
• Basic First Aid: Burns and Thermal Injuries
• Basic First Aid: Chest Pains, Heart Problems, and Stroke
• Basic First Aid: Musculoskeletal Injuries
• Basic First Aid: Other Common Emergencies
• Basic First Aid: Steps for Conducting Basic First Aid
• Electrical Safety / NFPA 70E
• Personal Protective Equipment: Standards, Use and Maintenance

New and Rebuilt Translations:

Portuguese (Brazil)

• Driver Safety

Spanish

• Grinder Safety
• Lawful Hiring Practices
• Sexual Harassment and Discrimination for Managers in New York
• Park and Landscape Maintenance Safety

Ready to start your online safety training program with SafetySkills?

Environmental, health and safety has long been known for ensuring organizations are meeting safety compliance standards, but recently (even before these past few years) the field has been evolving to focus more on accident prevention rather than what is essentially damage control.

And now, more than ever, EHS professionals are finding their scope of responsibility has expanded. However, no matter what sort of changes may arise, the resiliency of employee health and safety can aid in the resiliency of an organization as a whole.

Training is still key

The impacts of safety training, when properly implemented and followed, are undeniable. The number of worker injuries and illnesses dropped from 10.9 per 100 workers in 1972 (the first full year following the creation of OSHA) to 2.7 per 100 workers in 2020, while the average daily worker deaths fell more than 65% during that same time.

Regardless of whether the EHS field has been mostly about accident prevention or about incident management, a key focus of these professionals has always been on employee health and safety training. In fact, training may be more important now than ever before.

Before COVID-19, nearly half (47%) of employees in the U.S. reported never working from home. Unsurprisingly, that completely changed after the pandemic, with 44% of employees reporting they work remotely at least 5 days per week.

Of course, there are numerous jobs that simply cannot be done remotely, such as construction, manufacturing, or oil and gas, but an evolving workforce meant safety professionals needed to find ways to continue keeping their employees safe. Introducing online training courses to an organization made learning fully accessible by employees at any location.

And now, even if a team is back to on-site operations, online training can still be extremely beneficial. Taking training online can save a company time and money, as online training does not require a physical classroom setting or bringing an in-person trainer to the jobsite. Additionally, workers can complete training on their own, whenever it can fit into their schedules.

Increasing your organization’s flexibility over how, when and where employees can complete their training gives you a leg up when it comes to staying resilient no matter what uncertainties you may face.

Interested in SafetySkills course content?

The Rise of Total Worker Wellness

Everyone knows health and safety professionals have long been concerned with the physical safety of their employees, whether from direct hazards, like falling from elevated surfaces, or from potential workplace accidents, such as chemical spills.

But it has only become more recently understood that safety professionals should address worker health beyond just physical safety. Total worker wellness has become a more common term in occupational health and safety, with good reason.

According to the National Institute of Mental Health, nearly one in five U.S. adults suffered from some type of mental illness in 2019, and the numbers have not improved since COVID-19 hit the United States in January 2020 and thrust millions of Americans into isolation, unemployment and illness.

Of course, every organization will have their own mental health-related issues to address, due to different company sizes, industries, jobsite setups and employee demographics. However, here are a few options that practically any workplace could look into implementing:

• Let employees take mental health days
• Encourage a healthy work-life balance
• When possible, keep work at work
• Provide mental health resources
• Create and maintain quiet spaces

Mental health awareness should — without question — be part of your workplace culture and can easily be tied into any safety program. The best thing you can do is talk to your employees. Find out what their concerns are, work together to come up with solutions and be open in continuing discussions.

While the direct benefits of total worker wellness may not be immediately apparent for an overall organization, keep in mind when employees are happy, they are more actively engaged at work, are less likely to suffer the effects of workplace stress and display more loyalty to their employer.

Employee training, especially when it includes a focus on mental health, can boost employee morale, which has numerous positive effects. High employee morale can even help create stability within a team or organization during times of flux.

EHS Technology

Many times, people think of the health and safety industry as old and outdated, resistant to change. In reality, the EHS function often welcomes the opportunity to adapt new technologies to suit their needs. 

Immersive technology, like virtual reality (VR) and augmented reality (AR), can be incredibly beneficial in the safety training arena as employees can insert themselves into different situations without actually putting themselves in harm’s way.

Even the technology used to create safety training videos is always improving. Techniques such as motion capture help to create realistic — and therefore more effective — videos, which of course is ideal in a safety training setting. 

However, it is not just the technology used for training itself. For instance, mobile safety apps can help simplify safety management by providing multiple tools in one location. And even aspects of apps or safety programs themselves can be up-to-date and useful.

Artificial intelligence, in the context of a safety app, can be used to catch potential hazards before they cause an incident, or can help identify potential solutions to a safety issue based on previous inputs regarding how hazards were successfully managed.

While organizations do not need to be at the forefront of technology implementation, with many EHS professionals already interested in bringing such advancements on board, it is easy to see how quick adaptation can assist in maintaining status quo through uncertainty.

Conclusion

Any of the strategies mentioned here can be helpful for a safety program. But when all these pieces — safety training, total worker wellness, emerging technology — are implemented together, the chances of improving employee safety plus overall organizational resiliency only increases.

While it should go without saying, training serves as the foundation for helping your entire workforce minimize safety risks, making your organization less likely to fall out of compliance and your workers less likely to have an on-the-job incident that needs to be recorded.

However, be sure not to neglect the total health of your employees and keep mental health needs in mind. Additionally, it is not only the crucial job skills employees want to be trained on. More and more employers are seeing the value of offering training on soft skills, such as teamwork, active listening or problem solving. 

Introducing new technologies related to safety training or employee health can boost your safety program’s effectiveness, thereby of course keeping your employees safer but also protecting your company from potentially costly, or deadly, incidents.

If anything, these last couple of years have shown how resilient the EHS function is, and in turn how helpful it can be for a company’s overall resiliency. Contact SafetySkills today to learn more about introducing online safety training — or a full safety management system — to help boost your organization’s preparedness. 

Ready to start your online safety training program with SafetySkills?

Now, more than ever, we are seeing regular reminders of the importance of active shooter training — for ourselves, our colleagues and our loved ones — and why it is smart to be prepared for a worst-case scenario. 

For more than a decade, Run, Hide, Fight has been the preferred strategy for active shooter situations, endorsed by the Department of Homeland Security, the FBI, FEMA, and schools and universities across the country. 

On its face, the strategy is as simple as it sounds: first, if at all possible, run away from the shooter. If you cannot run, find a safe place to hide and barricade yourself (and others) inside. If you can neither run nor hide, be prepared to fight. 

Situational awareness is extremely important in any active shooter situation, as every incident is different and unpredictable. Keep these options in mind and adjust your actions and decisions as needed.

Run

• Leave your belongings behind
• Move to an exit quickly and quietly
• Duck below windows or other openings
• Check around corners and stairs
• Consider escaping through windows if they are a safe distance above the ground

You may be in a location where running does not seem safe and may only put you further in harm’s way. In that case, try and find a safe place to hide. 

Hide

• Barricade the door with heavy objects, such as a desk or other furniture
• Cover windows with blinds, curtains or other coverings
• Put phones on silent and turn off sources of light or noise
• Call 911 if you can do so quietly
• Continue looking for opportunities to run

If you are unable to safely run or hide, you may have to fight as a last resort. You would be fighting for your life in this situation, so take any measures available at your disposal.

Fight

• Throw anything you can, including coffee mugs, chairs, pencils or other sharp objects
• Target the head, eyes, throat, fingers, groin and other sensitive areas
• Never stop moving and make as much noise as possible
• Work together to swarm the shooter if you are with other people
• Try to get the shooter to the ground and restrain them

Any of these steps could keep you safe until the situation is clear. No matter which safety measure you take, always remember to keep your hands empty and visible once officers arrive on the scene and let first responders know of any injured people.

Learn more about the Run, Hide, Fight strategy with this quick 15-minute training video, available in English, Spanish and Polish. Completing this interactive training will help you understand the options that could help you and others around you survive.

About SafetySkills

SafetySkills is a leading e-learning provider offering an extensive library of OSHA, EHS and HR compliant courses. Their outcome-based training and EHS management platform allows users to assign interactive compliance training, customize reporting, print completion certificates, complete and send various reports, conduct both preventive and investigative reviews, and much more. 

With in-house subject matter experts, instructional systems designers and content developers, the award-winning SafetySkills team has deployed more than 1,000 online training safety titles in multiple languages around the world.

Anyone in the Human Resources department within your company can play many crucial roles – from when someone new joins your organization to when someone may decide to leave. Human resources officers help with hiring, payroll, discipline, and employee termination or separation from the company. Whenever employees leave the company, whether they do so voluntarily or not, there can be some complicated legal concerns that may need to be navigated. Maintaining compliance when it comes to discrimination laws is very important in the process of employee separation.

There are two categories of employee termination: voluntary and involuntary. Voluntary termination can be seen as resignation or job abandonment. Involuntary termination can take place with or without cause and can be for an array of reasons from policy infringement to the employee simply not being a good fit. 

It is also common to encounter issues when it comes to employee termination. It is important to maintain documents and records of employee performance from the start of their work with your organization in order to avoid issues or legal action. Additionally, holding an employee investigation is critical when it comes to poor performance or policy infringement because there may be another solution instead of termination.

This online training on lawful termination will teach employees the Human Resource Department’s legal obligations during the termination process, layoffs, plant closings, and even post-separation. This course is intended for Human Resources officers or management employees who are required to participate in termination/separation processes as part of their regular work duties, and can assist employers in compliance with U.S. anti-discrimination laws.

Relevant Standards

Civil Rights Act 1964, Americans with Disabilities Act, Fair Labor Standards Act, Genetic Information Nondiscrimination Act of 2008, Age Discrimination in Employment Act

Available Languages:

• English
• Spanish

Interested in more SafetySkills course content?

SafetySkills launched the following course titles and course translations in June 2022:

New Course Title:

• Pressure Washer Safety
• Grinder Safety

New and Rebuilt Translations:

Spanish

• Energy Efficiency at Home
• Lawful Terminations and Employee Separation
• Fair Labor Standards Act (FLSA)
• Bullying and Harassment in the Workplace
• Discrimination in the Workplace
• Personal Protective Equipment for Oil and Gas Personnel
• Backroom and Stocking Safety in the Retail Industry
• Retail Ergonomics
• Electrical Safety for Oil and Gas: Electrical Safety Devices

French (Canada)

• Electrical Safety / NFPA 70E – Arc Flash

New and Rebuilt Microlearning Courses:

• Electrical Safety for Oil and Gas: How Electricity Works and its Dangers
• Electrical Safety for Oil and Gas: Common Electrical Injuries
• Electrical Safety for Oil and Gas: Electrical Hazards on Oil and Gas Sites
• Electrical Safety for Oil and Gas: Managing Electrical Hazards
• Back Injury Prevention for Oil and Gas Workers: Causes
• Back Injury Prevention for Oil and Gas Workers: Hazards
• Back Injury Prevention for Oil and Gas Workers: Lifting and Carrying
• Back Injury Prevention for Construction Workers: Elimination, Substitution, and Engineering Controls
• Back Injury Prevention for Construction Workers: Administrative Controls
• Back Injury Prevention for Construction Workers: Personal Protective Equipment to Assist Lifting
• Valley Fever Awareness: How Valley Fever is Contracted
• Valley Fever Awareness: Valley Fever Symptoms and High-Risk Individuals
• Valley Fever Awareness: Spore Exposure Prevention Methods
• Valley Fever Awareness: Seeking Medical Attention and Reporting to Your Employer
• Personal Protective Equipment for Oil and Gas Personnel: Standards, Use and Maintenance
• Personal Protective Equipment for Oil and Gas Personnel: Protection for Your Limbs and Head
• Personal Protective Equipment for Oil and Gas Personnel: Eyes, Ears, and Lungs
• Cold Stress in the Workplace (Canada): Cold Stress Prevention
• Cold Stress in the Workplace (Canada): Cold Stress Symptoms
• Cold Stress in the Workplace (Canada): Cold Stress Factors
• Electronic Logging and Hours of Service for Drivers: Hours of Service
• Electronic Logging and Hours of Service for Drivers: Logging Requirements
• Human Trafficking Awareness: The Basics of Human Trafficking
• Human Trafficking Awareness: Commercial Drivers and Trafficking
• Human Trafficking Awareness: Identification and Prevention of Trafficking
• Driver Safety (Canada): Safe Driving Practices
• Driver Safety (Canada): Road Hazards
• Driver Safety (Canada): Unsafe Driving Behaviours
• ATV and UTV Safety: Common Features
• ATV and UTV Safety: Hazardous Driving and Riding Behaviors
• ATV and UTV Safety: Safe Driving Habits
• ATV and UTV Safety: Driving and ATV
• ATV and UTV Safety: Driving an UTV
• Road Rage (Canada): Aggressive Driving Behaviors
• Road Rage (Canada): Preventing Aggressive Driving
• Delivery Driver Safety (Canada): Procedures
• Delivery Driver Safety (Canada): Ergonomically Safe Techniques
• Delivery Driver Safety (Canada): Personal Safety
• Hazardous Driving Conditions (Canada): Hazardous Weather
• Hazardous Driving Conditions (Canada): Safe Driving Practices
• Hazardous Driving Conditions (Canada): Recommended Preparations
• Energy Efficiency at Home: Poor Energy Efficiency Indicators
•  Energy Efficiency at Home: Sealing and Insulating Your Home
• Energy Efficiency at Home: General Improvements
• Electrical Safety / NFPA 70E (Canada): How Electricity Works and it’s Dangers
• Electrical Safety / NFPA 70E (Canada): Possible Electrical Injuries
• Electrical Safety / NFPA 70E (Canada): Electrical Hazards
• Electrical Safety / NFPA 70E (Canada): Methods to Control and Prevent Electrical Hazards
• Electrical Safety – Grounding Awareness: Electricity and Grounding Basics
• Electrical Safety – Grounding Awareness: Situations Where Grounding is Required
• Emergency Response (Canada): Emergency Response Plans
• Emergency Response (Canada): Emergency Response Communication
• Emergency Response (Canada): Evacuations
• Emergency Response (Canada): Assessing the Scene
• Industrial Ergonomics (Canada): Ergonomic Risk Factors
• Industrial Ergonomics (Canada): Musculoskeletal Disorders
• Industrial Ergonomics (Canada): Back Injury Prevention
• Ethics in Government Contracting: Federal Ethical Requirements for Contractors
• Ethics in Government Contracting: Financial Ethical Concerns for Contractors
• Ethics in Government Contracting: Ethical Concerns for Contractors
• Foreign Corrupt Practices Act: General Components
• Foreign Corrupt Practices Act: Anti-Bribery Provisions 
• Foreign Corrupt Practices Act: Accounting Provisions
• Foreign Corrupt Practices Act: Safeguards to Prevent FCPA Violations
• Electronic Communication Etiquette for Business: The Importance of Proper Communication
• Electronic Communication Etiquette for Business: Recommended Practices for Using Email
• Electronic Communication Etiquette for Business: Recommended Practices for Writing an Email
• Electronic Communication Etiquette for Business: Recommended Practices for Other Electronic Communication Methods
• Electrical Safety for Oil and Gas: Electrical Safety Devices          

French (Canada)

• Cold Stress in the Workplace (Canada): Cold Stress Prevention
• Cold Stress in the Workplace (Canada): Cold Stress Symptoms
• Cold Stress in the Workplace (Canada): Cold Stress Factors
• Driver Safety (Canada): Safe Driving Practices
• Driver Safety (Canada): Road Hazards
• Driver Safety (Canada): Unsafe Driving Behaviours
• Electrical Safety / NFPA 70E (Canada): How Electricity Works and it’s Dangers
• Electrical Safety / NFPA 70E (Canada): Possible Electrical Injuries
• Electrical Safety / NFPA 70E (Canada): Electrical Hazards
• Electrical Safety / NFPA 70E (Canada): Methods to Control and Prevent Electrical Hazards
• Emergency Response (Canada): Emergency Response Plans
• Emergency Response (Canada): Emergency Response Communication
• Emergency Response (Canada): Evacuations
• Emergency Response (Canada): Assessing the Scene

Spanish

• Electrical Safety for Oil and Gas: How Electricity Works and its Dangers
• Electrical Safety for Oil and Gas: Common Electrical Injuries
• Electrical Safety for Oil and Gas: Electrical Hazards on Oil and Gas Sites
• Electrical Safety for Oil and Gas: Managing Electrical Hazards
• Back Injury Prevention for Oil and Gas Workers: Lifting and Carrying
• Back Injury Prevention for Construction Workers: Elimination, Substitution, and Engineering Controls
• Back Injury Prevention for Construction Workers: Administrative Controls
• Back Injury Prevention for Construction Workers: Personal Protective Equipment to Assist Lifting
• Valley Fever Awareness: How Valley Fever is Contracted
• Valley Fever Awareness: Valley Fever Symptoms and High-Risk Individuals
• Valley Fever Awareness: Spore Exposure Prevention Methods
• Valley Fever Awareness: Seeking Medical Attention and Reporting to Your Employer
• Electronic Logging and Hours of Service for Drivers: Hours of Service
• Electronic Logging and Hours of Service for Drivers: Logging Requirements
• Human Trafficking Awareness: The Basics of Human Trafficking
• Human Trafficking Awareness: Commercial Drivers and Trafficking
• Human Trafficking Awareness: Identification and Prevention of Trafficking
• ATV and UTV Safety: Common Features
• ATV and UTV Safety: Hazardous Driving and Riding Behaviors
•  ATV and UTV Safety: Safe Driving Habits
• ATV and UTV Safety: Driving and ATV
• ATV and UTV Safety: Driving an UTV
• Electrical Safety – Grounding Awareness: Electricity and Grounding Basics
• Electrical Safety – Grounding Awareness: Situations Where Grounding is Required
• Ethics in Government Contracting: Federal Ethical Requirements for Contractors
• Ethics in Government Contracting: Financial Ethical Concerns for Contractors
• Ethics in Government Contracting: Ethical Concerns for Contractors
• Foreign Corrupt Practices Act: General Components
• Foreign Corrupt Practices Act: Anti-Bribery Provisions
• Foreign Corrupt Practices Act: Accounting Provisions
• Foreign Corrupt Practices Act: Safeguards to Prevent FCPA Violations
• Electronic Communication Etiquette for Business: The Importance of Proper Communication
• Electronic Communication Etiquette for Business: Recommended Practices for Using Email
• Electronic Communication Etiquette for Business: Recommended Practices for Writing an Email
• Electronic Communication Etiquette for Business: Recommended Practices for Other Electronic Communication Methods   

Vietnamese

• Foreign Corrupt Practices Act: General Components
• Foreign Corrupt Practices Act: Anti-Bribery Provisions
• Foreign Corrupt Practices Act: Accounting Provisions
• Foreign Corrupt Practices Act: Safeguards to Prevent FCPA Violations  

Ready to start your online safety training program with SafetySkills?